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Shipping

(Click on one of the logos above to track your package)

*I use UPS, FedEx, and Delta Airlines for my live animal shipping

*Delta is used for large or high value shipments

• The customer must be present to receive the animal in person
• I will not be held responsible for animals left on someone's doorstep
• The customer is responsible for ensuring that they provide an accurate shipping address
• Animals will only be shipped Monday through Wednesday
• Delivery should occur prior to 10:30 am, but some areas are only guaranteed for noon delivery

• Animals shipped via Delta Airlines must be picked up at the airport
• The customer should try to arrive at the airport no later than 15 minutes after the flight arrives
• Packages are to be opened immediately at the cargo desk or counter and the animals should be inspected before you sign the air bill
• If there are any obvious problems with the animal, a claim should be filed with the airlines before leaving the airport

*Animals are not shipped from November-December because of the large volume of packages due to the holidays

*Animals are not shipped if the temperatures are expected to be above 90 degrees or below 40 degrees anywhere in the animal's route

*I bring the package directly to the UPS/ FedEx distribution facility approximately 15-30 minutes before the Next Day Air cutoff time. This prevents the animal from riding around in a truck all day and significantly cuts down on the transit time

*Heat or cold packs are used when necessary at no additional charge

*All boxes and shipping materials are new- PLEASE RECYCLE

*There are no box or handling charges

Shipping FAQs

Will you ship though the United States Postal Service?

   No. It is illegal to ship most reptiles through the USPS. Here is the link that clearly states this:

USPS Publication 52 525.3 All snakes, turtles, and poisonous reptiles are nonmailable.

Why do you only ship Monday through Wednesday?

   Even though I have never had a delay with UPS, there is always the potential for one. By shipping no later than Wednesday there are two regular business days to get the package delivered.

Does UPS and FedEx really allow reptiles to be shipped?

   Normally, no. If you have a special account set up to ship live harmless turtles, tortoises, and lizards like I do, then yes. I have letters from the UPS and FedEx corporate offices that states I can ship live harmless reptiles. The letter also states the minimum packing requirements which I exceed. CLICK HERE to read about this on UPS's website.  

Why is shipping so expensive?

   That is a great question to ask UPS and FedEx. The buyer pays actual shipping charges. Shipping generally runs from $25-51. The package is guaranteed to be at your door by 10:30 AM. Email me for a shipping quote.